Eco friendly catering & packaging supplies, Eco-lifestyle products & Natural Home-wares

Info: General product queries

  • 1.    Why do some of your products come wrapped in plastic?

    For example - wooden cutlery.

    We agree, it would be best if they were not wrapped in plastic. There are many links in the chain that bring more environmentally friendly options to consumers, and whilst we are always working towards best practice with our suppliers, it's not always in our control.

    The wooden cutlery is currently wrapped in plastic (it has to be wrapped because it had to meet food hygiene standards to be allowed to be sold). Our other two types of cutlery - PLA and PSM, are both wrapped in 100% compostable cornstarch packaging, which you might find a better option. We really hope that the wooden cutlery will soon follow suit.

    We have huge appreciation for customers like you who really care about the entire package, because this is what helps us put pressure on suppliers switch to packaging that suits the product inside the package! Not all suppliers are equally as on board, so we at Going Green Solutions have to decide whether we still stock the product (which we believe is better even if the packaging isn't), or not stock the product at all (which leaves people with one less option).

    We respect your decision if you prefer not to use the product until the packaging comes in line with it. We'll keep working with supplier to push for cornstarch packaging but until this happens we'll still stock the product because we think its still a better option that most others.


  • 2.    Do you manufacture the products you sell?

    No, we do not manufacture anything that we sell.

    We are also not an importer of anything.

    We source our products from a range of manufacturers and suppliers who have products we think are a better choice than the conventional.


  • 3.    I'm ordering a WozWaste wallet, how do I specify stitching colour

    In the shopping cart, you'll see a 'comments' section...add any comments like that in there.


  • 4.    Are you still selling Vanilla Mozi?

    It's been a long story...the small local manufacturer that created it was told they could not call it a 'mosquito repellent' unless they had it tested (if it had contained DEET they could have, but it does not). They had to remove from all retail shelves while they tried to work out what to do, but discovered that the cost for the testing was absolutely prohibitive. So, they have re-launched it under a new name ' Vanilla Ozi' and are calling it a body cream. It is exactly the same product, so you can choose for yourselves what you think it is useful for! Also, the range is now smaller - there is just the one size tube of body cream, and one kind of candle.


  • 5.    What do they mean: Recycled, Post-consumer recycled, FSC certified

    Recycled content in paper refers to content that has been reclaimed from the timber
    processing waste steam. Contrary to what many people think, it is not made from recycled
    paper waste (such as we put out with our recycling each week), but is actually still made from
    virgin pulp (offcuts when cutting timber planks etc).

    Post-consumer recycled content in paper the pulp has been made from material that has
    been used at least once as a paper product and then recycled. This means that no trees are
    directly cut down to make this content of the paper. Post-consumer recycled content creates
    demand for waste paper, and much less energy is required to make it.

    FSC Certified means that the pulp has been certified by the Forest Stewardship Council (a not for-
    profit) to have been grown in a plantation that has achieved certain standards in
    environmental, social and economic responsibility. There are both praises and criticisms of FSC

    It is very important to take note of the % recycled, FSC or Post-consumer recycled content in
    any paper you buy. Paper can have as little as 10% FSC certified but use the logo and make it
    seem as if the entire content is FSC certified.

    • So…when you are choosing which paper to buy, choose the highest post-consumer
    recycled content you can find; even imported post-consumer is better than Aust.
    Made recycled (according to the Wilderness Society).


  • 6.    Is it Australian made?

    People will often ask us 'but is it made in Australia'. Unfortunately, the answer is often 'no'.

    There are many reasons for this but the biggest by far is that because of low market demand in Australia, many things are simply not made here becasue it would not be financially viable for a manufacturer to do so. Many of the small businesses whose products we stock try first to find a manufacturer here for their products, but eventually choose overseas production because otherwise their product will not be affordable and will not be taken up, which then defeats the purpose.

    For a while we had a Nappy range that offered two options - a nappy made in China using fair trade principles that cost $29.95, and one that was made in Australia that cost $39.95. You can probably guess which most people chose - not becasue they didn't prefer Australian made but becasue we all have to live with our own budget.

    When a similar product is made in Australia at a similar price (more is ok as long as it is not a huge difference), we'll choose Australian made.