Delivery & Payment
Access to a wide range of products from the comfort of your own home.
- We endeavor to log all orders within 48 hours; upon logging your order we will email or call you confirming receipt of your order and expected delivery time
- All prices quoted on this website may change without notice
- All prices are inclusive of GST
Postage/delivery and handling fees
- You are welcome to arrange collection direct from us in Hurstbridge VIC (no fee)
- $4.40 flat fee for postage/delivery and handling to suburbs within the boundary of Hurstbridge, Eltham, Panton Hill and Yarrambat
- $6.60 flat fee for postage/delivery and handling for orders under 500gm in weight to all other areas within Metro Melbourne
- $9.90 flat fee for postage/delivery and handling for orders over 500gm but under 20kg to for orders to all other areas within Metro Melbourne
- FREE delivery for retail orders of over $200 (weighing less than 20kg) to anywhere within Metro Melbourne
- For postage/delivery and handling costs outside Metro Melbourne, please request a quote (we use Australia Post, TNT or Green Light Couriers depending on destination, weight and urgency)
Payment Options
- Direct Deposit (our preferred option) Include your name as reference
- Cheque or Money Order made out to: Going Green Solutions
- Credit Card payments in person or by phone (Visa, Bankcard or Mastercard)
| Bank account details |
|---|
| Account Name: | Going Green Solutions |
| BSB: | 633000 (Bendigo Bank) |
| Account Number: | 130906563 |
Returns policy
- We want you to be happy with your purchase. If you think a product you purchase from us is faulty, broken or damaged, please advise us within 7 days of receiving it, and we will either replace the item or refund the full purchase amount.
- If for any other reason you realise that what you purchased is not what you wanted, we will accept it back within one month of purchase (unused and unwashed and in new condition with original packaging). We will refund the full purchase amount (buyer pays for all shipping costs).
- If there is any other reason you are not satisfied, please contact us and we will do our very best to solve the problem. We want our customers to be happy with both our products and our service!
Privacy policy
We guarantee we will hold your personal information confidentially. We will not sell, rent or exchange your personal information to any third party.
Copyright
All content, including site design, text, graphics and images are the property of Going Green Solutions, and all rights are reserved. All product logos and trademarks are the property of their respective owners.
Disclaimer
Every effort has been made to ensure the accuracy of the information contained on the website. Going Green Solutions Pty Ltd, however, shall have no liability to any entity with respect to any inaccuracy, misleading information, loss or damage caused directly or indirectly by the information contained on this site. We reserve the right to correct and amend inaccurate information and are not bound in any way through the publication of incorrect information to honour or commit to obligations as a result of those inaccuracies. The information contained on our site is general in nature and is not an endorsement of any particular product.